SALE POLICY

Sales Policy for Lavahomedesign

Welcome to Lavahomedesign! Our Sales Policy is designed to ensure a smooth and satisfying shopping experience for our valued customers. Please take a moment to review the following terms and conditions.

1. Product Availability
All products are subject to availability. While we strive to keep our inventory updated, there may be instances where a product becomes unavailable after an order is placed. In such cases, we will notify you promptly and offer a suitable replacement or a full refund.

2. Pricing
Prices for our products are listed on our website and are subject to change without notice. We make every effort to ensure that the prices displayed are accurate. However, in the event of a pricing error, we reserve the right to cancel orders affected by the error and provide a full refund.

3. Payment Methods
We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfers

All payments must be made in full at the time of purchase. Orders will not be processed until payment has been received and confirmed.

4. Order Processing
Orders are typically processed within 1-2 business days. You will receive an order confirmation email once your order has been successfully placed. If there are any issues with your order, our customer service team will contact you promptly.

5. Shipping and Delivery
We offer fast and reliable shipping options to ensure your products arrive in excellent condition. Shipping fees and delivery times may vary based on your location and the shipping method selected. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

6. Returns and Refunds
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return unopened and undamaged products within 30 days of delivery for a full refund or exchange. To initiate a return, please contact our customer service team with your order details.

7. Damaged or Defective Products
In the event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or a full refund, depending on your preference. Please provide photos of the damaged product and packaging to expedite the process.

8. Age Verification
By placing an order on Lavahomedesign, you confirm that you are of legal drinking age in your jurisdiction. We reserve the right to request age verification documentation and to cancel orders if we are unable to verify your age.

9. Customer Support
Our customer service team is here to assist you with any questions or concerns you may have. You can reach us via email or phone during our business hours. We are committed to providing prompt and helpful support to ensure your complete satisfaction.

10. Privacy Policy
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and safeguard your data.

11. Contact Us
If you have any questions about our Sales Policy or need assistance with your order, please contact us at:

Thank you for choosing Lavahomedesign! We look forward to serving you and providing you with the finest selection of imported beers. Cheers!